****For holiday delivery please choose UPS or USPS and order by Friday December 13th, 2013****
All orders take 4-6 business days (Mon-Fri) to process - from the time your order is received by our warehouse for the order to be processed, packed, and ready for shipping during this holiday season. Please note: shipping time is in addition to the processing time. If you select 2nd day air, that only applies to the shipping time, and your order will still take 4-6 business days to process.
We ship to the US and Canada.
Shipping costs are calculated based on weight. You can use our shipping calculator in the shopping cart to figure out shipping charges before placing your order.
Orders ship Monday through Friday, excluding holidays.
All orders ship from Michigan.
Due to USPS regulations, any packages containing hazardous liquid can only be shipped via UPS ground.
We do not ship to multiple locations, please submit separate orders.
We will send you a confirmation of receipt of your order via email, as well as tracking numbers where applicable. You can track your order through the appropriate web site:
DHL Budget/Domestic: Available to the 48 contiguous states, PO Boxes, APO's/FPO's (Overseas up to 2 months). This option is only available for orders weighing less than 15lbs. USPS makes the final delivery. 7-10 business days.
UPS Ground: Available to the 48 contiguous states only. Please note that UPS does not ship to PO Boxes. 1-5 days.
UPS 2nd Day Air: Available when shipping anywhere in the US. 2 business days.
USPS Priority*: Available when shipping anywhere in the US, including PO Boxes, US Territories, and APO's/FPO's (Overseas up to 2 months). This option must be selected when shipping to US Territories, Alaska or Hawaii. These shipments are not trackable or insurable. We are not responsible for lost/damaged USPS shipments. 3-7 business days.
DHL/DDP: Available when shipping to Canada. Shipping costs includes Duties. Your local post office makes the final delivery. 5–10 business days.
By email: firstname.lastname@example.org
By Phone: (831) 728-2584
Monday - Friday 9am-5pm PST
Our customer service staff is ready to help you!
Ground Shipping (UPS):
This map shows estimated delivery days from the day your Ground UPS order is shipped.